Payment Methods

At Savantalux, we strive to ensure that the checkout process is hassle-free and completely secure. Here’s everything you need to know about the payment process:

Accepted Payment Methods

We accept the following payment options:

Visa
Mastercard
Apple Pay
Google Pay
Shop Pay

Currency and Charges

The payment will be processed in USD. The entire amount will be deducted at the time of order. In some cases, banks may impose a pre-authorize charge before the order amount is deducted. This is a standard procedure and does not apply only to Savantalux. We are a Netherlands-based company, and banks may treat this as an international transaction. The additional charges levied by the bank will be the responsibility of the customer.

Transaction Security

We ensure that all transactions are conducted with the highest level of security. We use SSL encryption and only work with reputable payment gateways. We do not store any card details. The card details will be directly passed to the payment gateway.

Payment Issues

In case of any issues with the payment process, please ensure that the details provided are accurate and match the ones provided to the bank. If you still face issues, please do get in touch with us at support@savantalux.com . We will be glad to assist you.

Order Verification

We monitor all transactions to ensure the security of all our customers. In rare cases, we may ask you to verify your details before processing the order. This is done solely to ensure your security.

Contact

Business Information:

Company Name: Vital Commerce
Company Address: Molenhoefstraat 8, 5071 RL, Udenhout, The Netherlands
Company Number: 87091216

Contact Information:

Email: support@savantalux.com
Phone: +1 929 568 9733

Business Hours: 
Monday – Friday: 9:00 AM – 5:00 PM (ET)
Saturday – Sunday: 9:00 AM – 4:00 PM (ET)
Response Time: We aim to respond to all emails within 24 hours